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BASE Coordinator

BACKGROUND AND PURPOSE OF JOB

In July 2016 the shareholders of Battersea Power Station (BPS) launched Battersea Academy of Skills Excellence (BASE).  BASE matches job-seekers with the businesses that are coming to Battersea Power Station. Between now and 2025, employers on the estate will need 17,000 people to bring alive this new neighbourhood for Wandsworth and London. BASE work in partnership with a range of organisations to provide specialist recruitment support and training to ensure local people are best placed to apply and develop careers in Retail, Hospitality, Leisure, Business and Estate Management.

The BASE Coordinator will be responsible for the setup of the BASE facility, which is located in Circus West Village and its day to day running. In addition the BASE Coordinator will provide administrative support to the Director of BASE and the BASE Programme Manager including updating BASE Social media and reporting BASE activities to key stakeholders.

KEY DUTIES

  • Assisting the Director of BASE with the set up of the BASE facility, developing BASE facility operations manual including all relevant policies and procedures.
  • Oversee BASE reception area to ensure all visitors are welcomed to BASE.  Act as first point of call within BASE facility, dealing with telephone and email queries.
  • Co-ordinate BASE provider network to ensure appropriate levels of resource are working in BASE to respond to visitor demand
  • Ensure BASE provider network are fully briefed on BASE operational processes and procedures to ensure high standard of service excellence is achieved at all times
  • Assist the Director of BASE and BASE Programme Manager to develop monthly activity schedule for BASE facility to promote vacancies and training opportunities.
  • Oversee BASE activity schedule to ensure successful delivery of events and activities
  • Responsible for BASE stationery and consumables in line with BASE operating budget.
  • Provide administrative support to Director of BASE and BASE Programme Manager for BASE Manex, Advisory Board and Partnership Board meetings; including document preparation, minute taking and circulation of meeting minutes.
  • Support BASE Programme Manager and embedded BASE brokerage team with BASE recruitment processes via the JAZZ recruitment platform
  • Support Director of BASE and BASE Programme Manager to update and  maintain BASE IT systems including JAZZ and related CRM database
  • Support Director of BASE to update BASE website and social media channels in line with BASE Communications strategy
  • Support Director of BASE and BASE Programme Manager to produce BASE newsletter and disseminate to BASE Provider network/key stakeholders as required
  • Support Director of BASE to produce quarterly reports and annual BASE impact report.

SKILLS AND EXPERIENCE

Essential

  • Minimum 2 years’ experience in a busy office environment with experience of setting up and overseeing office procedures and co-ordination of relevant office IT systems;
  • Experience of running small office within an external customer facing environment, delivering high standards of service excellence;
  • Competent in use of Microsoft Office, email, excel and CRM systems;
  • Experience of updating company social media platforms including Facebook, Twitter, LinkedIn;
  • A collaborative, flexible, team player with a can-do attitude;
  • Excellent oral and written communication skills with an ability to engage with a range of internal and external stakeholders;
  • Excellent time management and organisational skills and ability to manage different priorities to achieve objectives;
  • Commitment to contribute and support achievement of company vision and
  • Ability to adapt and learn new skills as required.

Desirable

  • Experience of using recruitment platforms and understanding of jobs brokerage services;
  • Experience of developing and delivering small events;
  • Experience in a small/medium sized organisation at set up stage;
  • Experience of working with and co-ordinating partner organisations to deliver a consistent level of service;
  • Experience of generating content for corporate social media platforms;
  • Understanding of social enterprise/third sector and programmes that deliver social impact.

SALARY

£26,000 PER ANNUM

 

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