View Our Website View All Jobs

Coffee House Manager



We are currently recruiting for a Coffee House Manager to join our company in this exciting time at Circus West, the first phase at the Battersea Power Station Development.


  • Provide and be the role model for outstanding customer experience
  • Share creativity, passion, enthusiasm and knowledge across business
  • Engage with all customers and consistently provide excellent customer service across all stations of the cafe
  • Responsible for the effective running of the cafe and ensuring that the team delivers an excellent customer experience and supports company’s core values
  • Recruit, train, motivate, develop and assess talent to meet business needs
  • Input all actual hours onto the CWP on-line rota system to meet payroll deadlines 
  • Be pro-active in your leadership and develop strong working relationships with your team and create an inspiring environment for them to grow and develop their skills
  • Manage compliance with all company policies (including but not limited to health and safety and hygiene review and record keeping)
  • Identify and resolve operational matters arising in running of the café
  • Drive productivity and profitability by identifying opportunities to streamline processes and reduce waste
  • Reconcile delivery notes to supplier invoices and manage discrepancies
  • Building strong network through specialty coffee industry and within local community
  • Monitoring developing trends within the specialty coffee industry to identify and develop new products and services
  • Manage stock control systems and order in line with café needs
  • Other related activity as directed from time to time by your line manager


As a Coffee House Manager, you will need to:

  • Have a vibrant, enthusiastic and engaging approach with a passion about customer service, product quality and the specialty coffee industry.
  • Take initiative and drive to learn and develop new skills.
  • Have attention to detail.
  • Enjoy working as part of a team
  • Be open and approachable


  • You will need to have excellent communication skills
  • Ability to work well and provide excellent service in fast paced environment
  • Skilled CoffeeWorks Barista
  • Impeccable organisational, time management and planning skills to work effectively in fast paced environment under pressure
  • Strong natural leadership skills to motivate and develop team
  • Ability to build successful relationships
  • Ability to innovate and solve problems quickly



Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file