Purpose of Job
Be part of the first chapter in Battersea’s unfolding story…
In what is one of the most important years in the history of Battersea Power Station, we are excited to be opening The Battersea Power Station Store located in Circus West Village, launching summer 2017.
Sitting alongside an array of handpicked shops, restaurants and cafes, the brand new store will offer both locals and international tourists a unique collection of Battersea-designed gifts, souvenirs and art prints - all sourced from a host of exciting London creatives and local makers.
We are looking for a talented and experienced Store Manager & Merchandiser to join our team and help us shape the store from launch. You will be responsible for running all BPS store operations, managing an assistant manager/sales assistants and you will play a vital role in establishing exceptional customer service from launch.
You will need to be passionate about fantastic customer service. You will be confident and have a natural approach to both customers and your team. Previous management experience as a Supervisor or Assistant Manager is essential.
You will be an excellent multi-tasker and have a proven ability to prioritise and report directly to the BPS senior leadership team with sales and customer data.
You will have strong administrative skills with the ability to analyse sales figures and identify promotions to help maximise sales. Your confident communication skills will also help build key relationships with suppliers and ensure efficient stock ordering and deliveries to store.
Your creative eye will also ensure the BPS collection is always showcased to a high standard and you will be able to implement branded visual merchandising ideas for both existing and new products.
You will possess a great attention to detail and be confident in sharing new ideas and refinements to help establish an exceptional BPS gift shop experience from the get-go.
SALES & CUSTOMER CARE
CASH AND POS MANAGEMENT
PRESENTATION & VISUAL MERCHANDISING
Hours: Full time but need to flexible
Analysing sales on a weekly basis identifying low stock and placing appropriate supplier orders
Identifying slow/no sellers and implementing actions to increase visibility, desirability and sales. Making suggestions for price or other changes where appropriate.
Collating product feedback information from customers and your own observations
Developing and maintaining a strong working relationship with suppliers to the BPS gift shop
Receiving stock deliveries, counting in stock accurately and approving deliveries for invoice payment
Maintaining an organised and easy to use stockroom to ensure quick and efficient access to stock
Ensuring all payment facilities are up to date and in working order
Making administrative amends to product information on the POS system
Running sales reports using POS system facilities
Maintaining records of sales, staff and store activity
KNOWLEDGE & SKILLS
2-3 years retail management experience
Proven experience of supplier & VM management
Basic knowledge of Vend POS and Shopify’s reporting systems
A genuine interest and passion for Battersea Power Station