Kitchen Team Member - Pret- A- Manger

London, United Kingdom
Part Time
Catering
Mid Level

PRET IS RECRUITING A KITCHEN TEAM MEMBER

WORKING HOURS: 11 am- 3 pm
LOCATION: Battersea Power Station

KEY RESPONSIBILITIES

  • Food Safety standards
  • Health & Safety standards
  • Production Skills
  • Service Skills
  • Knowledge
  • Performance

KEY PERFORMANCE INDICATORS
  • Productivity
  • Quality
  • Accuracy

PRET VALUES
  • Happy Teams, Happy Customers
  • Amazing Standards Every Day
  • Never Standing Still
  • Doing the Right Thing

BEHAVIOURS
  • Clear Communication – Clear, appropriate, listening
  • Team Working – Helpful, sociable, respectful
  • Passion – Drive, enthusiasm, pride 
  • Great Execution – High standards, well planned, efficient  

PRET CULTURE
We care deeply, we stay hungry, we grow together, we welcome everyone, we share joy

THE RIGHT PRET PEOPLE
  • Maintain good relationships with all Pret teams
  • Be kind, honest and generous with people
  • Apply the knowledge and skills learnt
  • Support the team in getting the job done
  • Communicate with care and respect
  • Always follow the Pret uniform standards

AMAZING SERVICE
  • Follow safety standards and policies applicable in the Front of House area
  • Continuously follow the 6 Key Points of Service
  • Deliver an engaging and efficient service to customers
  • Meet customers’ needs with a sense of urgency and accurately
  • Ensure queue busting in a friendly and efficient manner
  • Ensure product quality is well preserved when serving takeaway and delivering items
  • Contribute to an efficient coffee service

DELICIOUS FOOD AND DRINK
  • Follow safety standards and policies applicable in the Back of House area
  • Always follow the processes to guarantee our customer safety and that each product is accurately made and labelled
  • Continuously follow the 6 Key Points of Production
  • Ensure customer satisfaction by producing high-quality products and perfect packaging for in-store and delivery customers 
  • Ensure no ‘reject’ products are served or displayed
  • Gain knowledge of the characteristics of our food and coffee

WELL LOVED SHOP
  • Follow the Food Safety and Health & Safety standards
  • Create an inviting, clean shop environment
  • Carry out the Floor Organiser (FO) duties when required
  • Complete duties diligently
  • Report any risks or hazards to the Manager immediately
  • Ensure the equipment is always well maintained

SHOP PROFITABILITY
  • Complete all training requirements
  • Ensure How to Cards are used and followed consistently to deliver Pret standards
  • Learn the skills to support the Key Roles with hot food production and Barista Prepared Drinks
  • Achieve productivity targets
  • Adhere to all financial standards
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