Battersea Academy for Skills & Employment

Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station

Retail - Battersea Power Station, London, United Kingdom - Full Time

Genesis Motors (Hyundai) are recruiting Brand Ambassadors for their Battersea Power Station store.

Job Title: Brand Ambassador
Reports to: Genesis Experience Lead
Full Time
Job Purpose:
To provide a world class customer driven service where we can find the perfect balance between the needs of our customers and identify appropriate product offers from the Genesis brand.  This role must strive for innovation, by closely observing the expectations of our customer requirements.
About us:
Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience where our Son-Nim philosophy ensures each pros.
Since arriving in the UK in 2021 as part of the Genesis Motor Europe launch, we have: 
  • Launched eight new models – with a focus on our electric 3 model lineup
  • Won multiple industry awards 
  • Opened two Studios in London and one in Edinburgh 
Key Responsibilities:
  • You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
  • Present the Brand and Products to potential customers and people interested in the brand.
  • Support of the team in the organization of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
  • Provide professional, courteous service to customers in studio
  • You ensure cleanliness and order in the daily operation in the studio
Personal Specification:
  • A-level or (preferably) training in the hotel or catering sector and / or in premium or luxury retail (automotive experience desirable but not a prerequisite)
  • Experience in customer care, hospitality, or higher catering, or premium/luxury retail experience with working in a team
  • Driving license class B (desirable)
  • Outstanding communication skills
  • Multitasking ability
  • Excellent communication skills
  • Ability to deliver a best-in-class customer service
Core Values (The Hyundai Way): 
  • Customer (Safety & Quality, Tenacity) 
  • Challenge (Progress, Agility) 
  • Collaboration (Alignment, Resilience) 
  • People (Diversity & Inclusion, Expertise) 
  • Globality (Integrity, Data Driven Thinking) 

 
Apply: Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station
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